ABOUT US

PIONEER SERVICES commenced operations in Sydney and Melbourne. Our head office is based in Sydney’s west with branch offices located in all major capital cities and other large regional centres.


We currently service a large and diverse range of contracts from prestige commercial buildings, retail complexes, large hospitality venues, health and
education facilities, major industrial and public venue complexes. Our diversity of experience with our drive to ensure maximum client satisfaction places us as a unique proposition for any company seeking a quality cleaning outcome.

Pioneer Services mission is to continually strive to offer our current clients and prospective clients with a total quality service solution. From Cleaning to Fire and Property Maintenance, our staff and management pride ourselves on being able to deliver quality integrated solutions no matter the size or scale of the client. We do this by implementing and operating under strict quality control guidelines. We are able to achieve the ultimate levels of customer satisfaction for our clients through a highly focussed results driven team.

Why choose us

Our aim is to achieve the highest level of customer satisfaction on every service we provide. We work in conjunction with our customers to build a successful and ongoing relationship by understanding our customer needs we are able tailor our service to your requirements. We aim to exceed your expectations each and every time.
We only use quality capital equipment which is tested and tagged in accordance with regulations and experienced staff capable of using it. We believe our company success is based on our ability to nurture and train our staff. Pioneer Services staff undertake extensive and on-going training. Our investment in our staff is in fact our greatest asset and insurance for delivering consistently high levels of customer satisfaction.
We ensure all our team is trained to company WH&S and EMC policy.

Corporate Partnerships

Pioneer Services is a forward thinking and progressive organisation. We are a customer and brand focused organisation that sets the benchmark for others to follow

Pioneer Services is one of very few cleaning & service companies who actively promote their brand. For Pioneer, we see branding as an important part of our strategic plans today and into the future. We are committed to the cleaning and service industries for the long haul providing reassurance to our clients and prospective customers.

Some of current high profile brand positioning includes:

NRL

South Sydney Rabbitohs

Parramatta Eels

West Tigers

Manly Sea Eagles

OUR TEAM

Steve Reid

Managing Director

Established Pioneer Services in 2009 after 15 years in Corporate Marketing.  Steve has led large marketing departments for several high profile organisations including - LG, Fisher & Paykel, Sunbeam and the AJC.

Pioneer has grown into a multi-million business with clients all over Australia. Steve greatest success to date is assembling a strong team of talented managers and equity shareholders of the business. 7 years later, Pioneer Services is certainly making its presence known in the facility services industry.

Justin Smith

Partner

Joined Pioneer Services in 2015 after 19 years as a Catholic School Teacher. He has broad education experience crossing over to teach many curriculum disciplines over the years.

Justin is an equity shareholder of the business. His teaching and quality sporting pedigree is a perfect fit for Pioneer Services as we continue to enhance our brand equity. Justin is highly personable, takes a hands on approach with clients and results driven.

John Morris

Partner

Joined Pioneer Services in 2014 after 10 years National Manager of the Workout World Group. John worked internationally for Workout World establishing the US sales network, national retail outlets and then overall managing the operation.

John is an equity shareholder of the business. His executive sales experience has been instrumental in the growing success of the company. John has played a pivotal role in the securing of corporate partnerships with the Rabbitohs, Eels, Tigers & Sea Eagles.

Carley Johns

Partner

Joined Pioneer in July 2016 after managing Samsung’s Experiential Marketing and more than 10 years at ANZ Stadium heading up the Food & Beverage Staffing Team with more than 800 casual team members. Carley brings with her a wealth of sales, marketing and human resources knowledge. She is hands on and passionate about building strong working relationships that provide measurable benefits to Pioneers’ clients. Her strong work ethic is indicative of her business philosophy to “Under Promise, Over Deliver”.