About Us

PIONEER SERVICES commenced operations in 2009. Our Head Office is based in Sydney’s Northwest which puts us at the centre of major arterial roads allowing us to work all over Sydney with ease of access.

We currently service a large and diverse range of contracts. From supplying daily cleaning to NSW Health (hospitals, childcare centres and community health centres), to managing the cleaning operations of the National Rugby League Headquarters (NRL) and the training facilities of the Parramatta Eels, Penrith Panthers and South Sydney Rabbitohs to prestige commercial buildings, retail complexes, large hospitality bars and venues, major industrial and public venue complexes as well as aged care and many educational facilities.

Our diversity of experience with our drive to ensure maximum client satisfaction places us as a unique proposition for any company seeking a quality cleaning partnership.

Pioneer Services mission is to continually strive to offer our current clients and prospective clients with a total quality service solution. From Cleaning to Grounds, Pest and Fire Protection to all inclusive Property Maintenance, our staff and management pride themselves on being able to deliver quality integrated solutions no matter the size or scale of the client.

We achieve this by implementing and operating under strict quality control guidelines. We are able to deliver the highest levels of customer satisfaction for our clients through a highly focussed and hands on results driven team.

Why choose us

Our aim is to always deliver the highest level of customer satisfaction on every service we provide. We work in conjunction with our customers to build a successful and ongoing relationship. By understanding our customer needs we are able tailor our service to your requirements. We aim to exceed your expectations at each and every service.

We only use quality capital equipment which is tested and tagged in accordance with regulations and experienced staff capable of using it. We believe our companies success is based on our ability to nurture and train our staff. Pioneer Services staff undertake extensive and on-going training. Our investment in our staff is in fact our greatest asset and insurance for delivering consistently high levels of customer satisfaction.

We ensure all our team are trained to company WH&S and EMC policy. They are Police Checked, have up to date Working With Children Checks and as required boast A Grade immunisation records.

Corporate Partnerships

Pioneer Services is a forward thinking and progressive organisation. We are a customer and brand focused organisation.

Pioneer Services is one of very few cleaning & service companies who actively promote their brand. For Pioneer, we see branding as an integral part of our strategic plans today and into the future. We are committed to the cleaning and service industries for the long haul providing reassurance to our clients and prospective customers.

Some of current high profile brand positioning includes:

South Sydney Rabbitohs

Parramatta Eels

Catholic Education Foundation


Steve Reid

Managing Director

Established Pioneer Services in 2009 after 15 years in Corporate Marketing. Steve has led large marketing departments for several high profile organisations including - LG, Fisher & Paykel, Sunbeam and the Australian Jockey Club (AJC).

Pioneer has grown into a multi-million dollar business with clients all over Australia. Steve’s greatest success to date is assembling a strong team of talented managers and equity shareholders of the business. 11 years later, Pioneer Services is certainly making its presence known in the health, education and facility services industry.

John Morris

Head of Sales and Operations

Joined Pioneer Services in 2014 after 10 years as the National Manager of the Workout World Group. John worked internationally for Workout World establishing the US sales network, national retail outlets and then overall managing the operation.

John is an equity shareholder of the business. His executive sales experience has been instrumental in the growing success of the company. John has played a pivotal role in securing corporate partnerships with the South Sydney Rabbitohs, Parramatta Eels, & Penrith Panthers.

Carley Johns

Head of Staffing and Business Development

Joined Pioneer in July 2016 after managing Samsung’s Experiential Marketing and more than 10 years at ANZ Stadium heading up the Retail Food & Beverage Staffing Team with more than 800 casual team members. Carley brings with her a wealth of sales, marketing and human resources knowledge & experience. She is hands on and passionate about building strong working relationships with our staff and clients. Her strong work ethic is indicative of her business philosophy to “Under Promise, Over Deliver”.