Covid Cleaning

The Pioneer in COVID-19 Clean

One of Australia’s leading and most respected infection control cleaning providers – Pioneer Services – has issued a warning to businesses, organisations and building owners that a traditional ‘standard clean’ will do little to protect their facility from the spread of coronavirus and would have absolutely no impact if their site was already infected.

Pioneer Services has already successfully completed two of Sydney’s largest COVID-19 operations.

“These are unprecedented times for families, businesses, schools and hospitals,” Managing Director of Pioneer Services, Steve Reid said.

“Never before have organisations and employers faced such urgency to significantly improve preventive infection measures or responding to anything like a COVID-19 outbreak.”

The World Health Organisation has declared COVID-19 a pandemic and the Australian Government is managing the outbreak as a health emergency.

Over the last few weeks, Pioneer has worked with many of their clients to install a range of COVID-19 preventative action plans and measures.

“Pioneer Services has around 500 skilled cleaners at the ready, including specialist response teams that can be deployed immediately,” Steve Reid

“These teams have access to the state-of-the-art cleaning equipment, including the latest Hazmat suits and chemical and disinfection solutions.”

Steve Reid said while quick action is essential in dealing with COVID-19, it should come at the cost of one ‘doing their homework’ before engaging someone to do the job.

“There is way too much at stake with COVID-19 to race off and hire any old cleaner – it’s that simple,” Steve Reid said.

“Most don’t realise there are only a small number of cleaning providers, such as Pioneer Services, who are actually capable of doing the job.

“The fact is that very few cleaning companies in Australia have the capability, skills, experience, and specialist equipment to handle a COVID-19 situation.”

As the sole private provider of cleaners to Western Sydney Area Health – the largest Health System in Australia – Pioneer Services have become a leader in the field of infection control and the development of preventative action plans for workplaces. They continue to work with some of Australia’s largest companies, nationals sporting teams, hospitals, and schools.


At Pioneer Services we deploy two systems to combat COVID 19 contaminated sites –

  1. NSW Health Guidelines on COVID 19 infection control process using experienced Cleaning Staff, heavily labor focussed cleaning process. Utilising only Hospital Grade chemicals and procedures.
  2. Fogging application for sterilizing of porous and non-porous surfaces within a sealed and enclosed space reaching all areas.

Key Elements Outbreak Response Fogging of Facility – Scope of Works:

Coronavirus Contaminated Site – Full Disinfectant & Sanitary Deep Cleaning 


Step 1 – Fogging works include the dispersion of Chlorine Dioxide liquid solution into an ultrafine aerosol to provide even disinfection across surfaces. The aerosol is generated through the utilisation of a specialised fogging apparatus.

Step 2 – All surfaces throughout the site (head height) will be sprayed with Hospital Grade Disinfectant containing a Bleach based and wiped down with a paper hand towel.

This process will kill bacteria and viruses which may be present on the applied surface.

Step 3 – All surfaces throughout the site (head height) will be sprayed with a Sanitising Solution wiped down with a paper hand towel. This process will sterile this surface.

Please note – All disposable PPE and paper towels will be sealed in plastic bags and disposed of in a medical approved waste area.

Pioneer Services follow the Australian Federal Government Department of Health Guidelines, Federal Department of Health Outbreak and COVID-19 Cleaning Guidelines, AS/NZS 2243.3 Microbiological Safety Standards and Department of Agriculture Approved Arrangements Approved Disinfectants.

Most Common Areas of Service (depending on the site layout)  –

Desks, Tables, Chairs, Lounges, Kitchens, Toilets, Reception Counter and associated area, LCD Sign in, Lifts (if applicable), Front of Appliances, Photocopy machines, Air conditioning remotes, Glass Doors where hands are used to open, Glass Partitions where hands are touching, Door Handles, Door Frames (if people regularly lean against), Buttons, Switches, Handrails, Push Doors, Desk Phones, Computer Keyboards, Water Fountains

If COVID 19 the following items should be isolated into a sealed medical bag and individually sanitized after the process is complete. These include –

  • Paper, books, folders, personal items, etc
  • Drink containers, coffee cups, and glasses
  • Personal clothing and miscellaneous items